Wranglers and Razors

Wranglers and Razors earns praise for competitive rates and friendly staff who genuinely seem to care about customer experiences. Multiple reviewers highlight helpful owners who recommend great trails and scenic routes, while the front desk team gets specific kudos for being accommodating and knowledgeable. The fleet includes both open and enclosed UTVs, Can Am Defenders, and Slingshots, with many guests saying the vehicles are comfortable and well-equipped for exploring the Smoky Mountain area. However, there are some concerning patterns around vehicle maintenance and damage disputes. A few detailed accounts describe mechanical failures during rentals, including clutch problems and bikes breaking down in the mountains. More troubling are multiple recent complaints about being charged for pre-existing damage, specifically burn marks on seats that customers insist were already there. The common thread in negative reviews involves difficulty reaching ownership to resolve disputes. If you do rent here, several reviewers suggest doing a thorough video inspection before leaving the lot. The majority of guests have great experiences, particularly praising staff members like Missy for going above and beyond, but being vigilant about documenting your rental's condition upfront appears wise.